Skip to contentFree shipping on orders over R980 | First order? Get 10% off orders of R499 and above instead
Free shipping on orders over R980 | First order? Get 10% off orders of R499 and above instead
Products: Personalised Shampoo and Conditioner
END-TO-END SUPPORT
Not Finding Your Perfect Routine?
Message us on WhatsApp
https://wa.link/phq2wy
or
Email our formulation team
We’ll review your hair profile and help you build a routine that works as a complete system.
Healthy hair is personal. Your routine should be too.
You ask, we answer
Your hair isn’t generic — and neither are our routines.
Here you’ll find answers to the most common questions about porosity, curl pattern, chemical treatments, and how to use your True to Life products together as a system.
If you’re unsure where to begin, start here.
Porosity tells us how hair absorbs and releases moisture.
Curl pattern tells us how easily moisture moves along the hair shaft.
For coily hair:
- Low porosity can still feel dry
- High porosity can still feel stiff if over-layered
- Wash frequency must be balanced with mid-week hydration
That’s why True to Life routines consider both, not one or the other.
All routines are developed by the True to Life formulation team and are based on:
- Hair porosity science
- Real-world wash frequency and styling habits
- Product interaction and layering
- Hair type
- Hair conditions like greying and thinning
- Chemical treatments
They are designed to work with your personalised products as a system to support healthy hair.
If you’ve completed a personalised hair assessment, your recommended routine will be linked directly from your product guidance.
If you’re still unsure:
• Start with the routine that matches your porosity
• Adjust based on your wash frequency
• Filter by the True to Life products you’re currently using
If your hair includes overlapping factors — such as chemical treatments, transitioning hair, or multiple concerns — reach out to us directly. We’re happy to help refine your routine.