Stop guessing. Find the routine your hair actually needs. – True to Life

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Stop guessing. Find the routine your hair actually needs.

⏱ Takes about 2 minutes

Changes everything.

✓ Personalised shampoo & conditioner recommendation

✓ Understand your hair's porosity

✓ Based on your hair & scalp

Crafted fresh. Made for you.

press Enter

Who are you completing the assessment for? *

Parent / Guardian Consent *

Yes, I confirm that I am the parent/legal guardian or have permission to complete this assessment for this person.

Please select your age *

Under 30
In my 30s
In my 40s
In my 50s
In my 60s
Over 70

How much hair do you have overall? *

Very low density
Low density
Normal density
Dense
Very dense

This refers to the total volume of hair on your head, not the thickness of each strand. The more scalp you see when you part your hair the less dense it is.

What’s your natural hair texture? *

Type 1 - Straight
Type 2A - Soft Waves
Type 2B - Wavy
Type 2C - Deep Waves or Loose Curls
Type 3A - Curly
Type 3B - Very Curly
Type 3C - Tight Curls
Type 4A - Coily
Type 4B - Zig-Zag Coils
Type 4C - Tight Zig-Zag
Dreadlocks

What's your natural, untreated, air-dried hair texture?

What’s the thickness of a single strand of your hair? *

Very fine
Fine
Medium
Thick
Very thick

Rub a single hair strand between your fingers — does it feel fine like silk, medium with some texture, or thick and coarse?

Is your hair currently chemically treated or coloured? *

Brazillian Blowout
Colour Treated
Full-head Bleach
Highlights
Keratin Treatment
Permed
Reconstruction Treatment
Relaxed
No, my hair is natural

Do you use any heated styling tools on your hair? *

Blow Dryer
Flat Iron / Hair Straightener
Curling Iron / Curling Wand
Hot Brush or Heated Comb
Steam Styler / Steam Straightener
None – I let my hair air dry

First Name *

Email *

Enter your own email address here. If you are completing this for someone else, we’ll use your email to link their hair profile back to you.

Do you know what your hair porosity is: Low, Medium or High? *

Yes
No

My hair porosity is.... *

Low porosity (hair floats on water)
Medium porosity (hair slowly sinks in water)
High porosity (hair quickly sinks in water)

When you apply water or leave-in conditioner, what happens? *

It sits on top of my hair for a while before soaking in
It absorbs easily and feels balanced
It soaks in instantly, and my hair still feels dry

When you wet your hair in the shower or bath

How long does your hair take to dry (without product and no heat)? *

More than 3 hours / stays wet for ages
About 1–2 hours
Less than 1 hour / dries very fast

How long does your hair stay moisturised after applying products? *

Days—my hair stays soft for a long time
It needs moisture daily
It dries out fast

(without any damp

How does your hair behave in humid weather? *

It resists frizz but feels weighed down
A little frizz, but manageable
Super frizzy and puffs up instantly

Take a strand of damp hair and gently stretch it. What happens? *

It stretches slowly and snaps suddenly
It stretches then returns to its shape
It stretches and breaks easily

Hair Conditions *

Breakage-prone
Damaged
Dry
Frizzy
Greying
Thinning
Healthy

Scalp Conditions *

Combination
Dandruff/Flaky
Dry
Eczema
Normal
Oily
Psoriasis

Would you like a volume add-on? *

Yes
No

Do you experience hair loss, thinning, or shedding? *

Excessive shedding (clumps of hair in brush/shower)
Thinning hair (scalp more visible than before)
Patchy hair loss (bald spots)
Most hair on the scalp was lost
Hair loss in a band at the back and sides of the scalp
No major hair loss concerns

Have you recently experienced major stress, illness, or hormonal changes (e.g., pregnancy, menopause)? *

Illness
Hormonal changes
Menopause
Perimenopause
Pregnancy
Stress
No stress, illness or hormonal changes

Have you experienced recent changes in your hair texture, manageability, or overall hair condition due to hormonal changes? *

Brittleness
Dryness
Hardness
Tangled after washing
Feels unconditioned
No known observations

Select all that is relevant. This helps us to adjust your formula accordingly.

Are you currently washing your hair with borehole, well, or hard municipal water? *

Borehole or well
Normal municipal water
Hard municipal water
Softened / Treated Water

Hard-water minerals can significantly impact hair results, causing dryness, tangling, and buildup - even with the best formulations.

Choose your preferred scent blend for your personalised haircare *

#01 Floral Harmony – soft, feminine and floral (rose, geranium, chamomile)
#02 Citrus Bloom – fresh, uplifting and zesty (orange, lemon, lemongrass)
#03 Grounded Calm – calming, herbal and earthy (lavendar, rosemary, frankincense)
#04 No Added Scent – just the natural scent of the ingredients chosen for your hair and scalp

Which size shampoo and conditioner would you prefer *

200ml
500ml

Would you be interested in? *

Scalp health oil
Moisturising hair mist
Curl enhancing hair mist
No interested

Your Hair Porosity: Low

low_porosity

Your Hair Porosity: Medium

medium_porosity

Your Hair Porosity: High

high_porosity

Do you have a known allergy or previous reaction to tea tree oil, essential oils, fragrance, or any cosmetic ingredient? *

No
Yes
Unsure / I have reacted to hair or scalp products before

Please specify the ingredient or product, and briefly describe the reaction. *

Hair Porosity Tie

The hair porosity your products will be crafted for is .....

Are there any additional aspects not covered by our questions that you would like to share with us?

Not mandatory, but if you want to mention anything else important to you.

Your personalised hair assessment entry has been saved and a unique link has been created which you can access to resume this quiz.

Enter your email address to receive the link via email. Alternatively, you can copy and save the link below.

Please note: This link should not be shared and will expire in 30 days. Afterwards, your form entry will be deleted.

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